We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
Giving Feedback
To provide feedback:
- Fill out a feedback form
- Take part in the Friends and Family Test
- Leave a review on the NHS website
- phone us on 0118 948 6900
Making A Complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint, please put your complaint in writing to the practice manager or fill out the feedback form.